{
  "version": "1.0",
  "title": "Agency lead follow-up",
  "goal": "Capture and route inbound leads while preventing duplicate outreach.",
  "trigger": {
    "type": "webhook",
    "description": "A lead form is submitted."
  },
  "steps": [
    {
      "id": "s1",
      "kind": "action",
      "name": "Validate lead and consent",
      "tool": "form_or_crm",
      "inputs": [
        "email",
        "source",
        "consent"
      ],
      "on_error": "stop_and_alert",
      "next": "s2"
    },
    {
      "id": "s2",
      "kind": "decision",
      "name": "Check duplicate lead",
      "branches": [
        {
          "label": "yes",
          "next": "s5"
        },
        {
          "label": "no",
          "next": "s3"
        }
      ]
    },
    {
      "id": "s3",
      "kind": "action",
      "name": "Assign lead owner",
      "tool": "crm",
      "inputs": [
        "routing rule",
        "lead record"
      ],
      "on_error": "retry_then_alert",
      "next": "s4"
    },
    {
      "id": "s4",
      "kind": "approval",
      "name": "Approve first outreach",
      "approver": "sales owner",
      "next": "s5"
    },
    {
      "id": "s5",
      "kind": "action",
      "name": "Send permitted acknowledgement",
      "tool": "email",
      "inputs": [
        "approved copy",
        "consented contact"
      ],
      "on_error": "retry_then_alert",
      "next": "s6"
    },
    {
      "id": "s6",
      "kind": "verify",
      "name": "Verify CRM task and activity",
      "tool": "crm"
    }
  ],
  "safeguards": {
    "idempotency_key": "lead_form_submission_id",
    "max_retries": 2,
    "alert_channel": "sales operations"
  },
  "test_cases": [
    {
      "name": "Happy path",
      "input": "valid lead with consent",
      "expect": "owner and follow-up task created"
    },
    {
      "name": "Duplicate event",
      "input": "same submission ID twice",
      "expect": "no duplicate outreach"
    },
    {
      "name": "Bad input",
      "input": "no consent or email",
      "expect": "no message is sent"
    },
    {
      "name": "Provider failure",
      "input": "CRM API timeout",
      "expect": "bounded retry and alert"
    }
  ]
}