{
  "version": "1.0",
  "title": "Agency client onboarding",
  "goal": "Create a consistent onboarding process for every newly won client.",
  "trigger": {
    "type": "webhook",
    "description": "CRM marks a deal as won."
  },
  "steps": [
    {
      "id": "s1",
      "kind": "action",
      "name": "Validate client details",
      "tool": "crm",
      "inputs": [
        "name",
        "email",
        "scope",
        "owner"
      ],
      "on_error": "stop_and_alert",
      "next": "s2"
    },
    {
      "id": "s2",
      "kind": "decision",
      "name": "Check for existing client",
      "branches": [
        {
          "label": "yes",
          "next": "s4"
        },
        {
          "label": "no",
          "next": "s3"
        }
      ]
    },
    {
      "id": "s3",
      "kind": "action",
      "name": "Create project workspace",
      "tool": "project_tool",
      "inputs": [
        "client name",
        "template",
        "owner"
      ],
      "on_error": "retry_then_alert",
      "next": "s4"
    },
    {
      "id": "s4",
      "kind": "approval",
      "name": "Approve welcome email",
      "approver": "account manager",
      "next": "s5"
    },
    {
      "id": "s5",
      "kind": "action",
      "name": "Send approved welcome email",
      "tool": "email",
      "inputs": [
        "approved template",
        "client email"
      ],
      "on_error": "retry_then_alert",
      "next": "s6"
    },
    {
      "id": "s6",
      "kind": "verify",
      "name": "Verify workspace and email status",
      "tool": "generic"
    }
  ],
  "safeguards": {
    "idempotency_key": "client_email_or_crm_id",
    "max_retries": 2,
    "alert_channel": "agency operations"
  },
  "test_cases": [
    {
      "name": "Happy path",
      "input": "valid new client",
      "expect": "workspace created and approved email recorded"
    },
    {
      "name": "Duplicate event",
      "input": "same CRM deal event twice",
      "expect": "no duplicate workspace or email"
    },
    {
      "name": "Bad input",
      "input": "missing client email",
      "expect": "stop and alert owner"
    },
    {
      "name": "Provider failure",
      "input": "project tool timeout",
      "expect": "bounded retry then alert"
    }
  ]
}